Privacy Policy

At Webb's Jewellers Ltd we are committed to protecting your privacy at all times. Our Privacy Policy is outlined below. If we make any changes to this policy, we will immediately notify you by updating this statement on our website.

What information is collected?

When purchasing from Webb's Jewellers Ltd we collect the personal information you give us such as your name, address, telephone number and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: When signing up to our newsletter you give us permission to send you emails about our store, new products and other updates.

How do you use the Information Collected?

Webb's Jewellers Ltd collects your information for the purpose of fulfilling any orders requested or answering any queries or questions about our products. 

We may also contact you with information of new products, promotions or general information with regards to Webb's Jewellers and our products. If you prefer for us not to contact you with any of this information at any future date, please contact us and we will endeavour to remove your information as quickly as possible after your request.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase you are  consenting to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: Webbs Jewellers Ltd 34 High Street, Holt, NFK, NR25 6BH, United Kingdom


Information collected is always treated as strictly confidential and is never passed onto third parties except if we are required by law to do so or if you violate our Terms of Service.

By registering via our website, you consent to the information you give us being processed for any of the purposes we have explained above.

Online Payments

Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Online Payment Options

At Webb's Jewellers Ltd transactions on our website are processed via Sage Pay. Sage Pay is a trusted and established online payment solution which includes anti fraud features. As an added fraud prevention method we use their 3D Secure authentication system.

Sage Pay is certified to the highest level of Payment Card Industry Data Security Standards (PCI DSS) and therefore adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Telephone Payments

If a transaction is processed via the telephone, once processed details are immediately destroyed.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at Webbs Jewellers Ltd

[Re: Privacy Compliance Officer]

[34 High Street, Holt, NFK, NR25 6BH, United Kingdom]